Shipping & Returns

Fast, reliable shipping and hassle-free returns. We make it easy to shop with confidence.

Shipping Information

Free Standard Shipping

Enjoy free standard shipping on all orders over $150. Orders under $150 incur a flat shipping fee of $8.

•Delivery time: 5-7 business days
•Tracking number provided via email
•Signature required for orders over $500

Express Shipping

Need it faster? Choose express shipping at checkout.

•Cost: $25 flat rate
•Delivery time: 2-3 business days
•Available to most US locations

International Shipping

We currently ship to select countries in Europe and Southeast Asia. International shipping rates and delivery times vary by destination. Customs duties and taxes may apply and are the responsibility of the recipient.

Returns & Exchanges

30-Day Hassle-Free Returns

Not completely satisfied? Return your purchase within 30 days of delivery for a full refund. No questions asked.

Step 1

Step 2

We'll provide a prepaid return label and packaging instructions.

Step 3

Once received, we'll process your refund within 5-7 business days.

Return Conditions

•Items must be unworn and in original condition
•All tags and packaging must be intact
•Proof of purchase required
•Final sale items cannot be returned

Exchanges

Need a different size or style? We're happy to help with exchanges. Contact us within 30 days, and we'll arrange an exchange for the item of your choice.

If the exchange item is of higher value, you'll pay the difference. If lower, we'll refund the difference.

Lifetime Care Service

Every Perlamie pearl jewelry piece comes with complimentary lifetime care services, including:

✓Professional cleaning and polishing
✓Restringing service for necklaces and bracelets (once every 2 years)
✓Clasp replacement and repairs
✓Care consultation and advice

To access care services, simply contact us with your order details. Shipping costs for care services are covered by Perlamie.